Terms
Parallax Consultancy assumes that you have read, understood and agreed with these terms if you enter into a working relationship with the company. Please contact us if you have any questions about these terms.
1. Personal Conduct
Parallax Consultancy offers all customers respect, honesty and fairness, and expects the same treatment from its customers and associates.
2. Customer Satisfaction
Parallax Consultancy endeavours to satisfy all customers and complete all aspects of the work to the standards agreed at the outset. If the need ever arises, customers have the right to approach Parallax and discuss any concerns they have regarding customer satisfaction.
3. Rates and Payment Schedules
All rates and payment schedules are mutually agreed for each individual project at the outset, although Parallax Consultancy has some general guidelines (such as payment upfront for dissertations and theses). Either party has the right to re-negotiate rates and payment if there is a significant change in circumstances or the project.
4. Invoices/Payment
Parallax Consultancy reserves the right to charge interest and compensation if payment exceeds 30 days under the terms of the Late Payment of Commercial Debts (Interest) Act 1998. Late payment can also affect the customer’s work in progress, work planned for the future and any other work with Parallax Consultancy.
5. Administrative Costs
Minor administrative costs are usually included in the fee. The customer must pay for additional administrative costs agreed at the outset, and any excessive or arising administrative costs that occur during the project.
6. Unsociable Hours
Projects requiring work in the evenings or at weekends are subject to an additional Unsociable Hours Fee.
7. Quick Turnarounds
Projects requiring a quick turnaround are subject to an additional Quick Turnaround Fee.
8. Consultations
Parallax Consultancy can charge for additional meetings and consultations at a standard rate of £25 per hour.
9. Travel Expenses
Customers are liable for any travel expenses for consultations as part of the project or any additional travel arising to suit customer desires throughout the project.
10. Termination
Either party can terminate an agreement at any time but must provide notice of 14 days. The customer is liable for any work already completed, including work planned for the period between the written notice and actual termination. If this total is lower than 50% of the overall fee, the customer must pay this minimum compensation package (50% of the total fee). Parallax must ensure that the customer is satisfied with circumstances if the company terminates the project. Alternatively, it must make other plans for the work, except for reasonable exceptional circumstances.
11. Completion
Completion of each project occurs when both parties mutually agree completion has occurred, unless the customer is being unreasonable or does not adhere to the initial agreement.
12. Legalities
Parallax Consultancy endeavours to ensure that each project has lawful intent. Parallax Consultancy absolves itself from any responsibility if its products are involved in or services used for any unlawful activity.
13. Limitation of Liability
In no event shall Parallax Consultancy be liable for any direct or indirect result arising from their services, products, shared information and all materials the company has worked on − it is the responsibility of the customer to ensure that all these are suitable.
14. Copyright
Unless agreed otherwise or the final document differs significantly from the original to warrant a change, copyright belongs to the creator(s) of the material. This also applies to all work Parallax Consultancy has created.
15. Editing Challenge
Parallax Consultancy’s editing challenge must be used for its intended purpose only and no other commercial or non-commercial use.
16. Website Content
All content of the website, apart from the external content indicated and linked to, is copyright of Parallax Consultancy.
17. External Content
Parallax Consultancy is not responsible for any external content found in or linked to its website.
18. Contracts
Where possible and suitable, both parties should exchange written forms of agreement to clarify work on the project including work undertaken, return date(s) and form(s) of delivery. Parallax must fulfil contractual obligations unless matters arising dictate otherwise, such as additional work meaning a later return. Customers must meet the costs of any additional work they request.
19. Delivery
Parallax Consultancy is not responsible for any problems resulting from failures in postal or electronic deliveries.
20. Indemnification
By using Parallax Consultancy, customers agree to indemnify and defend Parallax Consultancy from and against any future action related to all work done with and emerging from the company.
21. Confidentiality
Parallax Consultancy agrees to treat all the material it receives with the strictest confidentiality and for the purpose of the agreed project only.
22. Conflicts of Interest
If any conflict of interest arises, the party it concerns must notify the other. It must also resolve a mutually appropriate and agreed course of action.
23. Customer Responsibility
The ultimate responsibility for all products, information and materials Parallax Consultancy has distributed, shared or worked on is with the customer.
24. Queries
The customer has the right to make any reasonable queries to Parallax Consultancy before, during and after the project.
25. Modification of Terms
Parallax Consultancy reserves the right to modify these terms.
